The Modern SDR Profile in 2026

The Modern SDR Profile in 2026

The SDR role has changed materially in the last 18 months. AI tooling has compressed the bottom of the funnel — anyone can send thousands of generic cold emails. The differentiator now is human judgment, research depth, and conversational quality. SDRs hired against...
What Makes a Great VP Sales at Series B

What Makes a Great VP Sales at Series B

The Series B VP Sales role is one of the more difficult sales leadership transitions in SaaS. The founder is no longer the chief seller. The team is too big for founder coaching but too small for fully formalized management. Process is needed but rigid process kills...
Inside the Modern RevOps Function

Inside the Modern RevOps Function

RevOps has transformed in the last 3 years from a sales-operations subfunction into a strategic commercial leadership function. Companies still operating RevOps as “the team that builds Salesforce reports” are leaving meaningful leverage on the table....
What Makes a Great CSM at Growth-Stage SaaS

What Makes a Great CSM at Growth-Stage SaaS

The Customer Success Manager role has changed materially in the last few years. The CSMs who outperform now operate more like revenue-driving account managers than service-driving relationship managers. Hiring against the older profile produces predictable...
What Makes a Great Enterprise AE

What Makes a Great Enterprise AE

Enterprise account executive is one of the highest-leverage roles in B2B sales — and one of the most miscast. Mid-market reps with enterprise titles routinely flame out at companies that don’t validate deal-history depth. Real enterprise AEs operate on a...
What Makes a Great SaaS AE in 2026

What Makes a Great SaaS AE in 2026

The job of a SaaS account executive has changed materially in the last 3 years. Buyer behavior shifted post-ZIRP. AI is reshaping the early-stage prospecting motion. Procurement cycles tightened. Compensation tightened. The reps who outperform in this environment...